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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sophia Gray

August 30, 2024

5  out of  5
rating by Sophia Gray
"I have been with State Farm for a long time. They are like family to me. Mr. Don has always been available to answer any questions that I may have along with his staff, always friendly and helpful.. I recommend State Farm insurance to all my family and friends and I always tell them.” State Farm of Mendenhall MS is the best and with their friendly staff you can’t go wrong. They goes above and beyond.and I feel safer knowing they are a phone call away"
We responded:
"Taking care of our family is our Passion, thanks for Trusting US with all your Insurance Needs."
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Zandra Hampton

August 29, 2024

5  out of  5
rating by Zandra Hampton
"It was a pleasure working with Kassandra she answered all My questions and got the job done In a timely!! I look forwarded to working for all insurance needs!! I have the best insurance agent!!!"
We responded:
"We Appreciate you allowing us to protect what's MOST Important to you. "
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Haley Manor

August 29, 2024

5  out of  5
rating by Haley Manor
"He and his team provide exceptional service!!"
We responded:
"Thank you soooo much I look forward to HELPING you with all your insurance needs."
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Terra Thompson

July 4, 2024

5  out of  5
rating by Terra Thompson
"Best customer service ever!!! She explains step by step and didn’t leave nothing out like hidden fees or anything she was right on time!!! Very reasonable and not going to any other company!!"
We responded:
"Thank you for taking the time to leave us feedback! It is our pleasure to help with your insurance needs. "
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Red

June 22, 2024

1  out of  5
rating by Red
"Bad business practices"
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Alex

June 21, 2024

1  out of  5
rating by Alex
"This place is something else. State farm I'm sure is a good insurance company, even though I've never had a policy with them. It's just something with this Mendenhall office. I tried to help a co-worker of mine out when she was confused about her car insurance. This place did everything they could to screw her over, including charging extra for things she didn't want, after she came in and signed paperwork saying she didn't want it. Then she called over and over right in front of me in the lunchroom and no one would answer, but when I called 2 seconds later, they answer. Then when she finally got a hold of her, as soon as she said she wanted to cancel her policy, they hung up on her. I got her going thru my insurance company and she's paying 65 dollars less a month, with the exact same coverage. I won't name names, ahem Progressive. Much,much, easier and better. I don't know what's going on up there at Dons office but I would advise folks to try other places. Ahem Progressive"
We responded:
"Thank you"
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Lekesha Floyd

June 15, 2024

5  out of  5
rating by Lekesha Floyd
"Kassandra is very passionate when it comes to her job! She’s very professional and dedicated to helping others! She got the best policy needed for my grandson and saved us money on top of that. Now that’s how I like to do business! She’s the best of the best and I absolutely love how she loves helping people! I’ve referred so many people to State Farm because of her!!!"
We responded:
"Thank you, getting your Family covered properly is MY PASSION I'm dedicated to Providing Solutions for ALL your insurance needs. "
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raven durr

June 13, 2024

5  out of  5
rating by raven durr
"I had a fantastic experience working with Kassandra. She was not only professional and knowledgeable but also went the extra mile to find the perfect insurance coverage for me. Kassandra's expertise and dedication truly stood out, making the process smooth and tailored to my needs. I highly recommend her services to anyone seeking top-notch insurance assistance."
We responded:
"Thank you, Raven you made my job EASY, looking forward to taking care of all your insurance needs."
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inocia Tyler

June 13, 2024

5  out of  5
rating by inocia Tyler
"Kassandra was great to work with she made sure I understood the coverage I needed she went above and beyond Kassandra is very knowledgeable and has a very caring spirit Go see her for any insurance needs Thank you Kassandra for being so great"
We responded:
"Thank you for allowing me to be your Risk Advisor covering all your insurance needs, also allow me to assist the ones who you value the most."
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Mareese Rose

June 13, 2024

5  out of  5
rating by Mareese Rose
"The professionalism and customer service was a breath of fresh air and a rarity in today’s industry. Kassandra took her time while finding me the best policy to fit my needs even though the phones were ringing none stop 😂😂."
We responded:
"Thank you Mr. Rose, we look forward to doing even more commercial business with you. "
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Andre Taylor

June 8, 2024

5  out of  5
rating by Andre Taylor
"Mr. Don and his team was such a pleasure. He’s very knowledgable,professional, and understanding."
We responded:
"Helping you understand Insurance and how it benefits you is our GOAL. "
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Dada

June 8, 2024

5  out of  5
rating by Dada
"Mr. O’Harroll is always very knowledgeable and professional when he is assisting me. Great company and even better person!"
We responded:
"Information you get NOW helps to secure your future; I want you to have ALL the Tools to Succeed "
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Corey

June 8, 2024

5  out of  5
rating by Corey
"Amazing service. Don has ensured me everything and took the time to even break things down educationally when it came to financial independence and wealth stability .Insurance is a must have"
We responded:
"We appreciate your feedback. Your satisfaction is our top priority, and we look forward to serving you again soon. "
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Kelvin Bourne

June 6, 2024

5  out of  5
rating by Kelvin Bourne
"Ms. Kassandra was amazing. She saved me money when I thought there was none to be saved. I will definitely give u all my business now and future , thank you."
We responded:
"Thank you, Mr. Bourne Properly Covering you and your assets is our goal. "
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Victoria Jackson

June 4, 2024

5  out of  5
rating by Victoria Jackson
"I absolutely love this team!! Everyone is so professional and kind! They really show care and concern for the wellbeing of their customers! They welcome you in and treat you like family! Never a bad experience! I highly recommend this team and their expertise to anyone looking for insurance of any kind!"
We responded:
"Mrs. Jackson, Thank you very much for your generous review. We're happy to serve you. "
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DAVID GREEN

June 3, 2024

5  out of  5
rating by DAVID GREEN
"Markisha helped me with my car and house insurance I was with Allstate for for years but state farm was much cheaper. She's a very nice & knowledgeable young lady"
We responded:
"Mr. Green, We really appreciate your positive review and it is great to have you as a customer. We look forward to serving you again soon. "
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Rose Magee

June 3, 2024

1  out of  5
rating by Rose Magee
"I tried and tried with this place. They screwed me around and charged me extra for things I signed that I didn't want. Then I couldn't get a hold of anyone and kept getting the runaround. I wanted to like this place but it's a ripoff. Now I see the other 1 star reviews and it makes sense."
We responded:
"Ms. Magee, Per our conversation, our underwriting department makes the decisions which is outside of our jurisdiction. Please contact our office so we can discuss your experience and try to find a solution. "
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hoova walker

May 21, 2024

5  out of  5
rating by hoova walker
"Working with Kassandra was great. She was professional, well versed, and went the extra mile to aide me with the right insurance to fit my needs."
We responded:
"It's our Pleasure to Provide the Correct Coverage for your Auto, Property and Most important your entire Family's Insurance Needs, thank you for allowing The Us that opportunity. "
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oscar gibbs

February 15, 2024

5  out of  5
rating by oscar gibbs
"Amazing Agent!"
We responded:
"thanks , we are here to HELP you with all of your Life needs Including Auto , home and Business needs."
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Wanda Clay

November 18, 2023

5  out of  5
rating by Wanda Clay
"Mr. O’Harroll explained to me information I needed to discuss getting a whole life policy with State Farm."
We responded:
"Miss Wanda Clay It's my Pleasure to Assist you with your Life Insurance Needs , Protecting your Home with Insurance along with your Auto's but the most essential coverage is LIFE Insurance. "
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Jaireus McClain

November 18, 2023

5  out of  5
rating by Jaireus McClain
"Mr. Don and his team were very helpful! They informed my wife and I on different options for insurance. We are very pleased with the Information and service that was given! I definitely recommend them!"
We responded:
"Jaireus , what an Honor it was to sit down with you and your wife to make sure you were properly informed on home insurance and Auto Insurance options, but most people don't have conversations about LIFE insurance until it's too late, thankfully you made that conversation a priority for your family. "
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Christine Vaughn

August 13, 2023

5  out of  5
rating by Christine Vaughn
"Best customer service I've ever experienced. After calling and checking with a ton of places I finally was about to get the right coverage on my budget. Thank you so much Matt for all your help. Nice doing business with you."
We responded:
"Thank you. We are happy to be of service. "
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Jessica McLaurin

November 29, 2022

5  out of  5
rating by Jessica McLaurin
"Mr. O’Harroll is very knowledgeable and helpful and genuinely cares about his customers. I highly recommend him as your insurance agent!"
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Johnnie Foster

February 23, 2021

5  out of  5
rating by Johnnie Foster
"He came out took my papers went inside got my recite and brought it out to me. Every one who works there has had the virus. That's why nobody could go inside."
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cassandria Clemons

January 25, 2021

5  out of  5
rating by cassandria Clemons
"They are the best that anyone could need. Great customer service TaKeya Bender. She answered all my questions that needed to be answered. I give them an A plus"